Frequently Asked Questions
Your guide to shopping with Club L London
How long does standard delivery take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your package's journey.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and have all original tags and hygiene seals intact.
Do you offer international shipping?
Yes, Club L London ships to over 150 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I find the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our more structured evening wear.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna and Afterpay (depending on your region).
Can I amend or cancel my order after it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. Therefore, we are unable to cancel or amend orders once they have been confirmed.